Privacy Policy
How XHINE collects, uses, protects, and shares your data across our products, community, and subscription services.
1. Introduction
This Privacy Policy ("Policy") explains how XHINE ("Company," "we," "our," or "us") handles personal data for our services, including Escape The Scroll (ETS). By using our sites or apps, you consent to the practices below. If you disagree, do not use our services.
2. Data We Collect
We collect only what we need to run your account and deliver the product:
- Account details you provide: email and username.
- Basic technical data: device/browser info and IP-based region for security and fraud prevention.
- Payment metadata: confirmations from our payment processors (we do not receive full card details).
We do not sell your data. We store data with reasonable security controls.
3. How We Use Data
- Deliver and operate the services you request.
- Manage your subscription, billing, and account notices.
- Provide support and respond to your requests.
- Send service updates and important changes (you can opt out of marketing).
- Protect our platform from abuse, fraud, or security threats.
- Enforce our agreements and protect our community.
4. Payments
Payments are processed by trusted third-party processors (e.g., Whop). Card data is handled and stored by them; XHINE does not store full card details.
5. Sharing
We do not sell or rent your data. We share only with:
- Service providers who support operations (hosting, email delivery, analytics, support tools) under confidentiality obligations.
- Third parties in a merger, acquisition, or asset transfer, subject to this Policy.
6. Your Rights
You can request to view, update, or delete your data and opt out of marketing by emailing us. We will process requests within a reasonable time.
7. Data Retention & Deletion
We retain data only as long as needed to provide the service, resolve disputes, and enforce agreements. You may request deletion; we may keep limited data for fraud prevention or recordkeeping.
8. Children
XHINE is not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe we have, contact us and we will delete it.
9. Security
We use reasonable technical and organizational measures to protect data. No method is 100% secure, and you use the service at your own risk.
10. Changes
We may update this Policy. Material changes will be posted here with a new effective date. Continued use after changes means you accept the updated Policy.
11. Contact
Questions or requests: support@xhineofficial.com
Effective Date: January 1, 2025